Development of staff validates performance expectations becoming strategically focused.

• Develop and follow internal policies, procedures and documentation for the carrying out and maintenance of quality systems in line with Awarding Organisation requirements.
• Ensure all Assessors hold and maintain the required qualifications and occupational expertise to deliver the qualifications and units they have been assigned to.
• Provide support to Assessors in relation to procedures and policies for the delivery of the qualifications and units they are assigned to.
• Identify training needs and provide ongoing training to Assessors to continually improve the standard of qualification and unit delivery.
• Co-ordinate with centre Quality Assurance Manager to the timely registration and certification claims for learners.
• Maintain appropriate records of quality assurance, assessment, registration and certification activities in line with Awarding Organisation requirements.